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All gaming related discussions are on our Discord. We will not respond to any contact about ban appeals, gameplay, requests, feedback, or any other topic that is covered in the Terms of Service, Privacy Policy, Fan Content Policy, or FAQ on this website.
Instructions for joining the Discord, submitting reports, requesting ban appeals, and more are included in the links below.
All other support requests or inquires, email us at:
support@anotheraxiomhelp.zendesk.com
In-game, players can report other players that are not following the Code of Conduct at the big board. Please report any player that is not following the Code — every report helps flag players that need to be reviewed for a ban-worthy offense. You must be a member of the Discord channel to access the form.
Players can be reported outside of the game with this form:
Players are given a one-time warning if the room or player name that they have entered into the computer will trigger a ban.
If a player sees this warning — they should not repeat the same name or any other ban-worthy name.
Do not use a Room or Lobby name unless confident that it will not result in a ban.
Discord is currently our ONLY official channel. News for the game is posted in the #announcements channel.
Please review and pay close attention to the #rules.
If a player's ban escalations have reached a point where we ban an IP address, all users from that IP address are subject to a ban. A player may trigger a ban evasion if we determine that they have:
- Reinstalled the app to attempt to manipulate time.
- Used a different account on the headset.
- Used a Steam account when they were banned on Quest (or vice-versa)
If a player receives an IP ban, they should not attempt to login to the servers with any device, or any other account. This will be considered Ban Evasion and an additional ban will be added after the current ban expires.
IP Bans can stack. If a banned player continues to attempt to evade the IP ban, additional bans will be added.
In extreme cases, we will issue a permanent ban. The red board will notify players if they have received a permanent ban. Their only recourse is to make an appeal.
To appeal a Discord Ban, please visit the following link and fill out the form:
Users will be prompted to accept the Terms of Service and/or Privacy Policy at game startup every time Another Axiom has modified those agreements.
To accept each agreement, HOLD a Face button (A, B, X, or Y on your controller) to acknowledge that the user has read, understood, and agrees to the terms of the agreements.
All gaming related discussions are on our Discord. We will not respond to any contact about ban appeals, gameplay, requests, feedback, or any other topic that is covered in the Terms of Service, Privacy Policy, Fan Content Policy, or FAQ on this website.